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# Ed Metcalf

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Blogs by Ed Metcalf  
Sort By: Recent  
Recent Popular

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[![Deploy, Manage and Optimize Your Prisma Access Investment](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2020/11/coding-blog.png)](https://www2.paloaltonetworks.com/blog/sase/sase-prisma-access-services/)

## [Product Features](https://www.paloaltonetworks.com/blog/sase/category/product-features/?ts=markdown)

### [Deploy, Manage and Optimize Your Prisma Access Investment](https://www2.paloaltonetworks.com/blog/sase/sase-prisma-access-services/)

Palo Alto Networks' Global Customer Services (GCS) organization gives Prisma Access customers the confidence needed to ensure the best security outcomes. Global expansion, mobile workforces, and cloud computing are changing the ways ...  
Nov 17, 2020  
By [Ed Metcalf](https://www.paloaltonetworks.com/blog/author/ed-metcalf/?ts=markdown "Posts by Ed Metcalf")

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[![New and Enhanced Palo Alto Networks Support Offerings Elevate the Customer Experience](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2019/11/CUSTOMER-EXPERIENCE-WEB.jpg)](https://www2.paloaltonetworks.com/blog/2019/11/network-customer-experience/)

## [Secure the Enterprise](https://www.paloaltonetworks.com/blog/category/secure-the-enterprise/?ts=markdown)

### [New and Enhanced Palo Alto Networks Support Offerings Elevate the Customer ...](https://www2.paloaltonetworks.com/blog/2019/11/network-customer-experience/)

The right level of support plays a foundational role in securing our customers' success. Platinum Support provides our fastest response times yet.  
Nov 08, 2019  
By [Ed Metcalf](https://www.paloaltonetworks.com/blog/author/ed-metcalf/?ts=markdown "Posts by Ed Metcalf")

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[![Four Consecutive Years of Award-Winning Global Support from Palo Alto Networks](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2018/04/generic-social-media-blog-c-600x300.jpg)](https://www2.paloaltonetworks.com/blog/2019/02/four-consecutive-years-award-winning-global-support-palo-alto-networks/)

## [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown)

### [Four Consecutive Years of Award-Winning Global Support from Palo Alto Netwo...](https://www2.paloaltonetworks.com/blog/2019/02/four-consecutive-years-award-winning-global-support-palo-alto-networks/)

For the fourth year in a row, Palo Alto Networks has achieved certification from J.D. Power Certified Assisted Technical Support Program by meeting certification requirements and even exceeding certification scores. This distinction ...  
Feb 05, 2019  
By [Ed Metcalf](https://www.paloaltonetworks.com/blog/author/ed-metcalf/?ts=markdown "Posts by Ed Metcalf")

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*** ** * ** ***

Blogs by Ed Metcalf  
Sort By: Popular  
Popular Recent

*** ** * ** ***

[![Deploy, Manage and Optimize Your Prisma Access Investment](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2020/11/coding-blog.png)](https://www2.paloaltonetworks.com/blog/sase/sase-prisma-access-services/)

## [Product Features](https://www.paloaltonetworks.com/blog/sase/category/product-features/?ts=markdown)

### [Deploy, Manage and Optimize Your Prisma Access Investment](https://www2.paloaltonetworks.com/blog/sase/sase-prisma-access-services/)

Palo Alto Networks' Global Customer Services (GCS) organization gives Prisma Access customers the confidence needed to ensure the best security outcomes. Global expansion, mobile workforces, and cloud computing are changing the ways ...  
Nov 17, 2020  
By [Ed Metcalf](https://www.paloaltonetworks.com/blog/author/ed-metcalf/?ts=markdown "Posts by Ed Metcalf")

*** ** * ** ***

[![Four Consecutive Years of Award-Winning Global Support from Palo Alto Networks](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2018/04/generic-social-media-blog-c-600x300.jpg)](https://www2.paloaltonetworks.com/blog/2019/02/four-consecutive-years-award-winning-global-support-palo-alto-networks/)

## [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown)

### [Four Consecutive Years of Award-Winning Global Support from Palo Alto Netwo...](https://www2.paloaltonetworks.com/blog/2019/02/four-consecutive-years-award-winning-global-support-palo-alto-networks/)

For the fourth year in a row, Palo Alto Networks has achieved certification from J.D. Power Certified Assisted Technical Support Program by meeting certification requirements and even exceeding certification scores. This distinction ...  
Feb 05, 2019  
By [Ed Metcalf](https://www.paloaltonetworks.com/blog/author/ed-metcalf/?ts=markdown "Posts by Ed Metcalf")

*** ** * ** ***

[![New and Enhanced Palo Alto Networks Support Offerings Elevate the Customer Experience](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2019/11/CUSTOMER-EXPERIENCE-WEB.jpg)](https://www2.paloaltonetworks.com/blog/2019/11/network-customer-experience/)

## [Secure the Enterprise](https://www.paloaltonetworks.com/blog/category/secure-the-enterprise/?ts=markdown)

### [New and Enhanced Palo Alto Networks Support Offerings Elevate the Customer ...](https://www2.paloaltonetworks.com/blog/2019/11/network-customer-experience/)

The right level of support plays a foundational role in securing our customers' success. Platinum Support provides our fastest response times yet.  
Nov 08, 2019  
By [Ed Metcalf](https://www.paloaltonetworks.com/blog/author/ed-metcalf/?ts=markdown "Posts by Ed Metcalf")

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{#footer} {#footer}

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