Get to know # Scott Ciccone *** ** * ** *** Blogs by Scott Ciccone Sort By: Recent Recent Popular *** ** * ** *** [![Palo Alto Networks Recognized for Assisted Technical Support Excellence by J.D. Power and TSIA for 3rd Consecutive Year](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg)](https://www2.paloaltonetworks.com/blog/2018/02/palo-alto-networks-recognized-for-assisted-technical-support-excellence-by-j-d-power-and-tsia-for-3rd-consecutive-year/) ## [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Products and Services](https://www.paloaltonetworks.com/blog/category/products-and-services/?ts=markdown) ### [Palo Alto Networks Recognized for Assisted Technical Support Excellence by ...](https://www2.paloaltonetworks.com/blog/2018/02/palo-alto-networks-recognized-for-assisted-technical-support-excellence-by-j-d-power-and-tsia-for-3rd-consecutive-year/) J.D. Power and TSIA, the Technology Services Industry Association, have recognized Palo Alto Networks for providing our customers with an "Outstanding Customer Service Experience" for Assisted Technical Support for a third consecutive year. Feb 21, 2018 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [![Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Consecutive Year](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg)](https://www2.paloaltonetworks.com/blog/2017/02/palo-alto-networks-awarded-j-d-power-tsia-certification-second-consecutive-year/) ## [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) ### [Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Con...](https://www2.paloaltonetworks.com/blog/2017/02/palo-alto-networks-awarded-j-d-power-tsia-certification-second-consecutive-year/) For the second consecutive year, I'm happy to announce that TSIA, the Technology Services Industry Association, and J.D. Power have recognized Palo Alto Networks for providing our customers with an exceptional customer support experience. Feb 27, 2017 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2016/08/content-that-respects-the-value-of-your-time/) ## [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown), [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ### [Content That Respects the Value of Your Time](https://www2.paloaltonetworks.com/blog/2016/08/content-that-respects-the-value-of-your-time/) With so much content in every direction vying for your attention, we believe that content is now required to respect the value of your time. For this reason, I'm really excited to ... Aug 15, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2016/06/cybersecurity-more-threats-but-also-more-opportunities/) ## [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ### [Cybersecurity: More Threats, But Also More Opportunities](https://www2.paloaltonetworks.com/blog/2016/06/cybersecurity-more-threats-but-also-more-opportunities/) In a recent conversation with Linda Moss, VP of Global Enablement and Education at Palo Alto Networks, I was shocked to learn just how significant of a cybersecurity workforce shortage there is ... Jun 02, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2016/03/maintaining-the-trust-when-minutes-matter/) ## [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ### [Maintaining the Trust When Minutes Matter](https://www2.paloaltonetworks.com/blog/2016/03/maintaining-the-trust-when-minutes-matter/) If you're like most companies, a data breach can not only disrupt your business but also have far more devastating consequences to your customers, your employees, and your shareholders. You rely on ... Mar 10, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** Load more *** ** * ** *** Blogs by Scott Ciccone Sort By: Popular Popular Recent *** ** * ** *** [![Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Consecutive Year](https://www2.paloaltonetworks.com/blog/wp-content/uploads/2016/11/blog-generic-banner-1.jpg)](https://www2.paloaltonetworks.com/blog/2017/02/palo-alto-networks-awarded-j-d-power-tsia-certification-second-consecutive-year/) ## [Announcement](https://www.paloaltonetworks.com/blog/category/announcement/?ts=markdown) ### [Palo Alto Networks Awarded J.D. Power and TSIA Certification for Second Con...](https://www2.paloaltonetworks.com/blog/2017/02/palo-alto-networks-awarded-j-d-power-tsia-certification-second-consecutive-year/) For the second consecutive year, I'm happy to announce that TSIA, the Technology Services Industry Association, and J.D. Power have recognized Palo Alto Networks for providing our customers with an exceptional customer support experience. Feb 27, 2017 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2016/06/cybersecurity-more-threats-but-also-more-opportunities/) ## [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ### [Cybersecurity: More Threats, But Also More Opportunities](https://www2.paloaltonetworks.com/blog/2016/06/cybersecurity-more-threats-but-also-more-opportunities/) In a recent conversation with Linda Moss, VP of Global Enablement and Education at Palo Alto Networks, I was shocked to learn just how significant of a cybersecurity workforce shortage there is ... Jun 02, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2016/03/maintaining-the-trust-when-minutes-matter/) ## [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ### [Maintaining the Trust When Minutes Matter](https://www2.paloaltonetworks.com/blog/2016/03/maintaining-the-trust-when-minutes-matter/) If you're like most companies, a data breach can not only disrupt your business but also have far more devastating consequences to your customers, your employees, and your shareholders. You rely on ... Mar 10, 2016 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2015/10/just-in-time-for-gitex-a-fuel-user-group-chapter-in-dubai/) ## [Events](https://www.paloaltonetworks.com/blog/category/events/?ts=markdown), [Fuel User Group](https://www.paloaltonetworks.com/blog/category/fuel-user-group/?ts=markdown) ### [Just In Time for GITEX, A Fuel User Group Chapter in Dubai](https://www2.paloaltonetworks.com/blog/2015/10/just-in-time-for-gitex-a-fuel-user-group-chapter-in-dubai/) We are excited to introduce the latest local chapter of the Fuel User Group, located in the UAE. If you're currently a Palo Alto Networks customer, or considering becoming a customer, I ... Oct 14, 2015 By [Scott Ciccone](https://www.paloaltonetworks.com/blog/author/scott-ciccone/?ts=markdown "Posts by Scott Ciccone") *** ** * ** *** [](https://www2.paloaltonetworks.com/blog/2015/06/palo-alto-networks-academy-a-degree-with-class/) ## [Cybersecurity](https://www.paloaltonetworks.com/blog/category/cybersecurity-2/?ts=markdown) ### [Palo Alto Networks Academy: A Degree with Class](https://www2.paloaltonetworks.com/blog/2015/06/palo-alto-networks-academy-a-degree-with-class/) Have you benefited from the Palo Alto Networks Academy? If so, you're not alone. Palo Alto Networks currently has over 60 colleges, universities, and technical institutions worldwide that are delivering curricula to ... 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