Introducing Cortex XCOR: Observability, reimagined. Discover now.
Search

Contact Support

Looking for Support?

Support Portal
Technical Support

Contact TAC by Phone:

North America (NAM) +1 408 738 7799 Available from all countries
EMEA +31 20 808 4600 Available from all countries
APAC +65 6983 9010 Available from all countries

 

Worldwide

See country listings below (by region).

North America

United States 1 866 898 9087 Toll free
Canada 1 833 673 6176 Toll free

 

Africa

Kenya 800211159 Toll free
Nigeria 7080601264 Toll free
South Africa 0800204250 Toll free

 

Asia Pacific

Australia 1 800 002 378 Toll free
China* 400 639 9205 Shared costs
Hong Kong +852 3012 6300 Local
Indonesia 1803065140 Toll free
India 000 800 442 0164 Toll free
Japan 01 2018 4025 Toll free
Malaysia 1800882037 Toll free
New Zealand 0800430199 Toll free
Philippines 180084947302 Toll free
Singapore 18004075110 Toll free
Taiwan 800868832 Toll free
Thailand 1800019003 Toll free
Vietnam 121020043 Mobifone users
Vietnam 12032637 VNPT users
Vietnam 12280947 Vitel users

* For Prisma Access China and Prisma Cloud China solutions, please contact the local operator Digital China Cloud (Prisma Access 400-021-2166 / Prisma Cloud 400-153-8001).

 

Europe

Belgium 80089179 Toll free
Denmark 80810351 Toll free
Finland 0800417421 Toll Free
France 186995753 Local
France 805543002 Toll free
Greece 80044144034 Toll free
Germany 69945189855 Local
Ireland 1800806934 Toll free
Italy 800949967 Toll free
Netherlands 8003949048 Toll free
Norway 80031382 Toll free
Portugal 800210062 Toll free
Russia 8005510427 Toll free
Spain 900816636 Toll free
Sweden 201604298 Toll free
Switzerland 445299182 Local
Switzerland 800110271 Toll free
United Kingdom 2039012097 Local
United Kingdom 8000234703 Toll free

 

Latin America

Argentina 8002667502 Toll free
Brazil 08000475053 Toll free
Panama 8006166 Toll free

 

Middle East

Bahrain 80006929 Toll free
Israel 1809344562 Toll free
Qatar 00800101606 Toll free
Saudi Arabia Support 800844 0412 Toll free for Saudi Telecom Company Customers Only
Saudi Arabia Support 800850 0011 Toll free for Bharti Airtel Customers Only
United Arab Emirates Support 8000 444 0585 Toll free
Premium Partner Support Please contact your Authorized Support Center.
Sales
The Learning Center learn@paloaltonetworks.com
PR and Comms Contact paloaltonetworks@bm.com
Analyst Relations Contact analyst-relations@paloaltonetworks.com
Training & Certification Questions certification@paloaltonetworks.com
Global License Renewals renewals@paloaltonetworks.com
Partners nextwave@paloaltonetworks.com
Get the latest news, invites to events, and threat alerts