Prisma Browser for Business: Secure Workspace with Built-in AI Controls

What is Prisma Browser for Business?

Prisma^® Browser for Business is a secure workspace designed for small businesses, with built-in AI controls. This browser helps keep your work moving; protects your business from phishing, fraud, scams, and malware; and helps keep sensitive data out of the wrong hands. It is easy to deploy and simple to use, as well as brings enterprise-grade security to the browser without the complexity of traditional security tools.

Why is the browser a critical point for businesses to enforce security?

Today, the web browser is the modern office. Employees spend over 85% of their day in the browser. From email and accounting to your customer relationship management (CRM) and marketing tools, nearly every critical business function runs through it. Browsers, however, are also the main point of origin for cyberattacks, making them the most critical point to secure. Examples include:

• Advanced phishing: Emails leading to fake login pages.
• Browser-in-the-browser (BitB) attacks: Fake browser pop-ups that look identical to legitimate single sign-on pages.
• DOM-based cross-site scripting (XSS): Injecting malicious scripts into trusted web applications.
• Malicious QR codes: Hidden malicious code within files and sites.
• Fake AI tools: Malicious tools disguised as AI writing assistants.
• Malicious extensions: Seemingly legitimate extensions that push malicious updates later.
• Malware chunking: Splitting malicious files to bypass defenses.
• HTML/JS smuggling: Benign code that builds malware directly inside a browser.

How is this browser different from standard browsers like Chrome, Edge, and Safari?

While standard browsers are excellent for personal use, they weren't designed with business security as their primary goal. Prisma Browser for Business is built to secure your company where it works the most. The differences include:

• Proactive threat scanning: Actively scans websites and files for malicious code in real time.
• Advanced phishing detection: Uses AI to identify and block sophisticated phishing attacks.
• Data protection: Helps prevent sensitive company data from being pasted into public AI tools.
• Centralized management: Provides a single dashboard to see all threats blocked across your team.

How does using Prisma Browser for Business differ from other browsers?

The look, feel, and performance are similar to other modern browsers. Key security and management features work behind the scenes, such as built-in protection against phishing/malware, a central dashboard for admins, and intelligent alerts that explain when a threat is stopped.

I have a small business. Is this product for me?

Yes. It was designed to deliver enterprise security outcomes to growing small businesses. It allows you to manage security in minutes without a large IT team.

Will my employees need training to use this product?

No. It is built on Chromium, the same core technology as Chrome and Edge, creating a seamless experience. Employees can access their daily websites and apps immediately.

What is the day-to-day experience like when using Prisma Browser for Business?

It feels familiar and productive. Users see custom company shortcuts and their company name on new tab pages. Security works silently unless a threat is blocked, at which point a clear notification is shown.

What kind of threats does Prisma Browser for Business protect against?

• AI-powered phishing: Blocking fake login pages.
• Malware and ransomware: Scanning and blocking malicious files before download.
• Malicious websites: Preventing access to sites hosting scams or malware.
• Data leaks: Stopping accidental uploads or pastes to public AI tools.

What are the underlying security capabilities in Prisma Browser for Business?

It uses enterprise-grade Precision AI security. Every day, these engines analyze over 5 billion events, block over 30 billion attacks, and identify hundreds of thousands of new malicious files and URLs.

Do I still need antivirus or endpoint protection on my computer?

Yes. While the browser is a baseline first line of defense against web threats, antivirus/endpoint tools secure the device itself, protecting the operating system and local files from malware execution.

Can I control which file extensions my employees use?

Yes. By default, it scans all file extensions and blocks dangerous ones. Admins can explicitly allow or block all extensions or specific ones.

How does the browser provide data loss protection?

It helps prevent accidental leaks to AI tools by allowing admins to prevent file uploads or text pasting into AI applications, and by defining websites where clipboard actions are restricted.

How does the browser handle data and privacy?

Data is processed under the End User License Agreement (EULA) and its Data Processing Addendum. Detailed data usage and management are outlined in the product's privacy datasheet.

Is Prisma Browser for Business available worldwide?

No. It is currently available only in the United States, with other countries coming soon.

What operating system does Prisma Browser for Business work on?

Latest versions of Windows and macOS are supported. Android and iOS support is coming soon.

Can my employees still use other browsers like Chrome or Safari?

Yes, but making Prisma Browser the default is recommended to improve your security posture.

Does Prisma Browser for Business have a Password Manager?

Yes, it includes features to save, import, generate, and autofill credentials.

How do I sign up and create my company account?

You can sign up in minutes by creating an account on the product page using Google or Microsoft credentials, verifying your email, and entering company details.

Can I customize the browser for my company?

Yes, via Browser Customization settings. You can set a display name, choose a theme color, upload a logo, and add company shortcuts to the new tab page.

How do I add my employees to the system?

Via the admin dashboard using manual email entry, CSV upload, or SAML SSO integration (Google Workspace and Okta supported).

Can we import bookmarks and settings from Chrome or Edge?

Yes. A setup wizard guides users through importing bookmarks, passwords, and history from Chrome, Edge, Safari, or Firefox.

Why are some sites blocked?

Malicious categories (malware, phishing) are automatically blocked. Access may also be restricted by company policy categories like Gambling.

What are "website categories" and how do they help me?

They are groups of website types. You can block an entire group (like social media or gambling) with one click to avoid manual list management.

What management actions can I perform for each user?

Admins can assign other admins, reset passwords, reset MFA, or delete accounts to revoke access.

What does the security report include?

It can include sections on Website Security (phishing/violations), Malware Security (scanned files/ransomware), and Users (activity/adoption).

What identity providers are supported and how do I configure them?

Google Workspace and Okta are supported. Configuration involves providing IdP metadata, retrieving Service Provider details, and testing the connection.

How does enabling SSO affect my existing and new users?

Existing accounts are linked automatically if emails match. New users are provisioned just-in-time upon first login, and you can still maintain local users like contractors.

What can the Admin Agent help me do?

It provides product insights, checks user status, and can execute configurations (security settings, reporting) via chat commands.

Can the Admin Agent change my security settings?

Yes. You can issue commands like "Block the Gambling category for all users," and it will handle the configuration with confirmation.

How does the trial period work?

The free trial offers full access to all features. If it expires before a card is added, a 14-day grace period is provided to avoid exposure.

What happens if my payment fails?

You will receive renewal notifications. If payment fails, there is a 7-day grace period, followed by service stoppage and eventual deprovisioning of the tenant.

What should I do if the browser page loads slowly?

Clear cache and cookies, check your connection, close unused tabs, or disable extensions one by one.

What if I have feedback or more questions?

Email dl-pbb@paloaltonetworks.com with as many details and screenshots as possible.